The fine print
Studio policies
Deposits
A 20% deposit, with a £5 minimum, is required to secure your appointment. It is deducted from your final bill.
Cancellations
Please give at least 24 hours' notice to cancel or reschedule. Your deposit can be moved to a new appointment. Cancellations with less than 24 hours' notice, or no-shows, forfeit the deposit.
Late arrivals
We'll always do our best to fit you in. If you arrive more than 10 minutes late, we may need to shorten or reschedule your treatment and the deposit may be retained.
Patch tests
We recommend a patch test at least 48 hours before your first face wax, or if you have sensitive skin or allergies. Patch tests are free and can be booked online.
Health & suitability
Please complete the health questionnaire honestly. We may decline treatment if it isn't safe for your skin, e.g. while using retinoids on the area.